Warranty Policy

Safety Notice

Parents should carefully consider a child’s age, ability, and understanding of safety rules before allowing them to operate ride-on toys. Children must always be supervised by an adult while using these products.

To reduce the risk of injury, appropriate protective equipment is strongly recommended when using motorcycles, scooters, bicycles, or self-balancing vehicles.

We offer a limited warranty to ensure a reliable and worry-free experience.

Most products come with a 90-day warranty from the date of delivery.
Some items may include an extended warranty depending on the manufacturer or promotional offers. The exact warranty period will be clearly stated on the product page.

During the warranty period, if a product has a manufacturing defect, we may provide:

Replacement or reshipment of defective parts
Other appropriate solutions depending on the situation

Warranty Exclusions

This warranty does not cover:

Damage caused by misuse, accidents, or improper handling
Unauthorized modifications
Normal wear and tear

How to Request Warranty Service

If you experience any issues, please contact our support team with your order details and photos or videos if applicable.
We will review your request and assist you as quickly as possible.

Contact Information:

Email: support@urunigo.com

Phone: +1(858)3055084

Address: RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG